Vietnam | English
FAQ: Air ConditionersSplit Systems
Before Purchase
Before Purchase
- I live near the sea and am worried about salt corrosion on the coils inside an outdoor unit.
- What if the capacity of an air conditioner is too small for a room?
- What if the capacity of an air conditioner is too large for a room?
- Can I have a wired remote controller for my air conditioner instead of a wireless controller?
- Should I get a single-phase or 3-phase air conditioner?
- When replacing the current air conditioner with a new one, should I choose one with the same or different capacity?
- Why don't we refer to horsepower (HP) anymore for air conditioners?
Functions and Specifications
Functions and Specifications
Maintenance
How to Use an Air Conditioner
How to Use an Air Conditioner
Troubleshooting
Troubleshooting
- What is not covered under warranty?
- What is covered under warranty?
- What should I do when the indicator lamps on the indoor unit blink?
- The indoor unit doesn't start to operate immediately after it is switched on.
- The indoor unit is making a strange noise.
- The air from the indoor unit smells.
- Mist or steam is coming out of the indoor unit.
- Airflow from the indoor unit is weak or stops.
- The indoor unit doesn't operate at all.
- I have poor cooling (or heating) performance of an indoor unit.
- An indicator on the indoor unit blinks slowly during heating operation.
- The indoor unit does not operate as commanded by a remote controller.
- Water is draining out of the outdoor unit.
- How do I find the model name of my air conditioner?
Installation
Installation
- Can I reuse the existing piping installed for my old air conditioner?
- What happens if the piping is of less than the minimum recommended length (3 to 5 meters)?
- Can I reuse the existing ducting installed for my old air conditioner?
- What is the best place to install a wall mount air conditioner?
- Can I cover the front of the outdoor unit to make it less conspicuous?
- What is the best place to install an outdoor unit of a split air conditioner?
- When I move to another house, can I have my existing split air conditioner dismantled and reinstalled at the new location?
Downloads
Downloads
Available Parts